Tag Archives: customer service

Welcome to AIB Brooke Jenkins

We are delighted to welcome Brooke to AIB as Administrator & Customer Service Advisor.

Brooke joins us straight out of Barton Peverell College, where she also worked part-time at the Fox and Hounds public house in Fair Oak, Eastleigh.

Brooke is excited to bring her customer service skills to her new role at AIB and is keen to learn the many aspects of a busy insurance consultants. Including motor, property and home and insurance.


  • Brooke loves to chill with a glass of white zinfandel
  • She has a French Bulldog called Diesel (Cool!)


  •  All crisp packets go out of date on a Saturday! (We’re not sure how accurate this is?!)


 Director, Kirby De–Gray Birch: “It’s a pleasure to employ staff who are just beginning their career journeys. Brooke has many transferable skills that stand her in good stead in her new role at AIB. We hope that together with ongoing training, tools and resources. Brooke enjoys a rewarding career in a satisfying and friendly team environment. We are looking forward to seeing Brooke develop and progress at AIB.”


If you are interested in a career within the insurance sector and feel you have the skills or passion to deliver great customer service, please send your CV to info@aib.co.uk with a covering letter.


Introducing Shannon Fisk

Airsports Insurance Bureau has strengthened its Eastleigh offices further with the addition of young businesswoman Shannon Fisk.


Shannon has experience in customer service and retail sales and joins our busy administration team where she will learn every aspect of an expanding, predominantly personal lines insurance broker, including motor, travel and home insurance.

A delighted Shannon commented:” I am really pleased that I have been successful and given the opportunity to further develop my career at AIB and look forward to helping out my friends and family when their car and home insurance is due for renewal!”

At AIB we pride ourselves on the quality of our staff and the professional relationships we are able to build with all parties. We encourage our team to reach their full potential and give them the tools and resources for a rewarding career in a satisfying but demanding environment.

Shannon lives locally in Southampton and loves spending quality time with her chocolate Labrador ‘Katie’. She enjoys cruising about on her motorcycle and going out and socializing as much as possible.